The Crisis Center Job Openings

Victim Advocate/Community Service Manager based at Lilah Smith Safe House (Fort Stockton)

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The victim advocate/community service manager is a full time non-exempt position. Reports to the Director of Community Services.

Position Qualifications:

  • Bachelor’s degree in social work, social services or related field is preferred.
  • Ability to be proactive in advocating for the victim-survivor client
  • Ability to demonstrate awareness and sensitivity to the diverse cultural, ethnic, and social backgrounds of clients.
  • Commitment to crisis intervention, case management and crisis counseling   techniques that promotes empowerment and self-determination of the client.
  • Ability to communicate effectively both orally and in writing.
  • Ability to stay overnight at Shelter occasionally.
  • Flexibility regarding work schedule.
  • Ability to take call on a rotational basis as part of the Crisis Response Team
  • The ability to communicate in English and Spanish is preferred
  • Ability to travel daily to provide service throughout our service area
  • Conduct yourself in a professional manner to represent the agency appropriately.
  • Support the Mission, Vision & Values of the agency.
  • Must maintain a professional relationship with clients.

Duties and Responsibilities:

Agency duties shall be, but not limited to:

  • Answer the Crisis Hotline during shift and provide assistance, referrals and other help as appropriate
  • Provide client-centered and trauma-informed approach to client care.
  • Provide intake services for any eligible client.
  • Provide case management services to non- resident clients and their children in all counties of service, by assessing and meeting needs and making appropriate referrals if needs cannot be met by Agency
  • Instruct, implement and facilitate safety & goal planning with non-residents and their minor children.
  • Travel to assigned county offices weekly.
  • Keep hospitals, court houses, bars, colleges and other pertinent gathering places stocked with brochures, tear-away flyers and other promotional items.
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